Eatitalia.net is an e-business platform for the promotion and sale of products and services whose ownership and management is of Eat Italia by Nicola Sciannimanico as well as owner of the data processing (hereinafter "Eatitalia.net"). Eatitalia.net pays utmost attention to the privacy of its visitors and users and is fully committed to protecting their personal information and using it correctly. in compliance with the information on the protection of personal data.
This policy describes how we collect and use personal information as well as the rights and choices available to our visitors and users.
We wish to inform you that your personal data collected will be used only by Eatitalia.net in full compliance with the fundamental principles laid down by directive 97/66 / EC for the protection of privacy in telecommunications, by directive 97/07 / EC and by Legislative Decree no. Lgs. 185/99 for the protection of consumers in distance contracts, by directive 00/31 / EC for electronic commerce, by legislative decree n. 196 of 30 June 2003 "Code regarding the protection of personal data", of Legislative Decree 70/2003 on electronic commerce and, starting from 25 May 2018, to Regulation U679 / 2016 (GDPR)
The information is provided only for Eatitalia.net and not for other websites that may be consulted by the user through links contained therein.
The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the Eatitalia.net web pages regardless of the purpose of the connection itself, according to Italian legislation and European.
We urge the User to read this Policy and to make sure that they have fully understood and accept it first to access or use any of our services. By providing us with personal data, when creating or modifying your account or profile, you expressly and voluntarily accept our Terms and Conditions of use and you freely consent to the processing we carry out of your personal data in application of the methods described in this Notice.
This Notice it also applies to the use of the products and services provided by Eatitalia.net via a mobile device, via mobile applications or websites optimized for mobile devices .
If the user is under the age of 18, pursuant to art. 8, c.1 EU regulation 2016/679, and Art. 2 - Quinquies of Legislative Decree 196/2003, as amended by Legislative Decree 181/18, must legitimize his consent through the authorization of his parents or guardian.
The User acknowledges and agrees that Eatitalia.net will not control the content of the information created, transmitted or otherwise disseminated through the online services and that, therefore, it cannot in any case be held responsible for the content published or disseminated if this is illegal, detrimental to the privacy of others and, in any case, contrary to the Service Use Policy or the rules of Netiquette. The User is exclusively responsible for adopting and respecting adequate means for the security and protection of their data, communications, information and systems. Eatitalia.net is authorized to process and store in its databases the name, address, telephone number, order history and other information of the User concerning any service provided. The User authorizes Eatitalia.net to process such data for purposes related to the execution of this Agreement and the provision of the Services contemplated therein. Furthermore, pursuant to art. 13, the User authorizes Eatitalia.net to store, process and communicate data relating to the User, for the following purposes: customer service (administration, accounting, order management, billing), marketing, advertising and promotion , statistical analysis, customer satisfaction surveys, reviews, archiving of historical data, shipping.
1. Type of Users:
In relation to the use of our website www.eatitalia.net the following types of Users are distinguished:
Unregistered visitor (hereinafter "Visitor or Visitors") can access some services (e.g. search for products) anonymously.
Registered user (of the following User or Users) can access certain services intended for it (eg: create and manage your personal area on www.eatitalia.net, request a quote, receive automatic updates, to sort and buy online on.eatitalia.net
Paid service user (hereinafter "Supplier or Suppliers") In addition to creating and managing your personal area on www.eatitalia.net, after signing a Service Contract, has access to certain services intended for it (e.g. can advertise and promote your own brand as well as your own products and services).
2. What Information We Collect:
We may collect and use "Non-Personal Information" and "Personal Information" relevant to any of our unregistered visitor e registered user in relation to your access and use of our Eat italia.net site and related services and related products:
The"Non-Personal Information" We collect mainly technical information for aggregate use, such as browsing activity and network path (click-stream) on the Services. Such "Non-Personal" Information does not allow us to identify the Visitor or User from whom it was collected.
The"Personal Information" we collect is information that identifies a registered user. During registration we collect the email address and password that allow the user to log into their account and his personal area, receive information and updates automatically. The User, by accessing their personal area may provide further personal data by way of additional information (e.g. date of birth, sex, residence) that will be collected by Eatitalia.net if provided.
If you register for an account through social media platforms such as Facebook or Twitter, we may collect your account name and profile photo on those platforms.
Each time the User connects to eatitalia.net and every time you call up or request content, your access data is stored in our systems, in the form of tabular or linear data files. Collected data fall into this category the Internet Protocol (IP) address used to connect your computer to the Internet; access; username; access code; information on computer and connection and history of purchases made through the Eatitalia.net platform.
When the User makes an operation on our site (for example use certain services or request specific information), as part of the process, we collect the following personal information:
Name and surname
If the User registered use paid services we also collect billing data, physical billing address and possible delivery of products purchased on Eatitalia.net, payment method and transaction data, including credit card information and / or bank account number).
If the User is registered as a provider of products and / or services, in addition to collecting billing data (name, physical billing address, we may also collect the identity information of the legal manager, the tax registration number and information on his commercial activity, such as information on its business license and any certifications.
We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information and methods used to navigate away from the page, comments, feedback, reviews, recommendations and personal profile. Other data concerning to the IP address, geo-location and / or unique identification of the device will be collected and will be considered by us and treated as information personal. These data may be used by Eatitalia.net for the sole purpose of obtaining anonymous statistical information on the use of our website www.eatitalia.net in order to identify the favorite pages of the Users and therefore provide increasingly adequate content.
3. How we collect information:
The information collected may be provided by visitors and users of www.eatitalia.net or collected automatically through monitoring tools:
We collect information through the use of the Services made by the User . When the User visits or uses our Services, as well as when he browses the Site, registers a user account, modifies his personal area and / or uploads information and contents, we are aware of this and habitually collect and record these uses. , sessions and related information, both independently and with the help of third party services including the use of "cookies" and other tracking technologies, as described in more detail below Paragraph 11.
We collect information that the User voluntarily provides to us . For example, we collect the Personal Information that the User provides us when registering on our Eatitalia.net site; when you access our Services through third party services such as Facebook or Google; when making purchases; when you submit or upload Personal Information when using one of our Services; and / or when you contact us directly, through any communication channel (e.g. support ticket, email messages).
4. Why we collect information:
We collect and use information for the purpose of providing our services and making them better and safer. We also collect and use information to contact our visitors, users and job candidates and to comply with applicable laws. We collect this information for the following purposes:
Provide and manage services, monitor performance
Provide our Users with ongoing customer care and support;
To ship and deliver the purchased products
To collect and transmit administrative information
Strengthen our data protection and fraud prevention capabilities;
Generate and process aggregate statistical data and other aggregate and / or inferred Non-Personal Information that can be used by us or our business partners to provide and improve our respective services;
Develop, customize and improve our Services, based on the common or personal preferences, experiences and difficulties of Visitors and registered or subscribed Users;
Sponsor and offer special contests, events and promotions, determine the eligibility of participants, contact the winners and assign prizes and benefits;
Contact our Visitors and Users in case of generic or personalized service communications and promotional messages (as described in more detail in the following Paragraph 9 );
Facilitate communication between registered users
Consider the candidacy of Candidates for job positions at Eatitalia.net
Comply with all applicable laws and regulations.
5. How we use and we share personal data:
Given that Eatitalia.net does not sell or rent the personal data it collects atthe time of registration up Eatitalia .net or the use of some functions, the user chooses or accepts by default to receive messages from Eatitalia.net users or Eatitalia.net customer service collaborators.
We may use third party e-mail servers on some occasions to send and follow the receipt of information request messages and analyze the pattern of the use of requests for information provided by these third-party monitoring systems. . We use Personal Information for the execution of a contract or to fulfill the obligations necessary for the stipulation of a contract with users in order to provide paid services:
If the user carries out a search and / or chooses to send a request for a quote through the eatitalia.net system the user's personal information, including name surname, e-mail address, name of the company for which he works and any other information that the user provides will be visible and used by Eatitalia.net customer service collaborators and shared with Eatitalia.net members (ex: Manufacturers, Wholesale Suppliers, Importers and Distributors, Freight Forwarders and Transport company and other suppliers of products and services compatible with the request) in order to give adequate responses to the request.
We can share information from users with companies indexed on eatitalia.net or concerning users (ex: name, surname the company you work for and e-mail address) the use of the Service by users (for example, the categories and the companies visited or contacted on Eatitalia.net). We may also share such personal information with the platform that provides us with the features and services
Eatitalia.net reserves the right to disclose personal data collected in the following cases:
Transmission of some personal data to subcontractors or trusted partners to provide some features of the Eatitalia.net site; transmission of requests for information to its business partners;
When Eatitalia.net has obtained the preliminary consent from the users or subscribers concerned;
In the fulfillment of obligations deriving from laws or regulations.
Eatitalia.net undertakes to process the personal data collected on the eatitalia.net site in compliance with the following purposes:
receiving and responding to suggestions or requests for information;
organization of customer research or marketing operations in the name of Eatitalia or on behalf of third parties.
In addition, we may share information about you or from you that does not allow personal identification with third parties, in particular location data,
advertising identifiers to facilitate the display of targeted advertisements. For example, we can track the number of users who have been exposed to advertisements or the number of their clicks on them. You have the option to restrict our sharing of some of this information through the parameters of your mobile device or browser.
We can share information from users with companies indexed on eatitalia.net or concerning users (ex: name, surname the company you work for and e-mail address) the use of the Service by users (for example, the categories and the companies visited or contacted on Eatitalia.net). We may also share such personal information with the platform that provides us with the features and services (as better specified in point 7 following)
The user and the supplier do not have to forget that registered users on Eatitalia.net can view the profile including personal data and the contents of their personal area. If the user visits a supplier's catalog and / or personal area, we may share information regarding his visit, in particular the date and time of the visit, the categories visited, as well as the name, surname, e-mail address e the name of the company he works for.
Eatitalia.net reserves the right to contact the user companies subscribed or registered in free listing in order to propose them new products or new commercial offers. In the event that a user no longer wishes to receive such proposals and / or commercial offers, he can unsubscribe using a specific link present in each mailing.
At the request of the Authority, the data could be used to ascertain responsibility in the event of hypothetical computer crimes against Eatitalia.net or its Users and business partners.
6. Storage and protection of personal information of the User:
Our site is hosted on the Wix.com digital platform that provides us with the features and applications that allow us to operate of our site Eatitalia.net. Your data may be stored via Wix.com data storage, databases and general applications. Your data is stored by them on secure servers, protected by firewalls:
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.
The Wix.com data storage service providers I'm contractually committed to protecting and keeping the User's data safe. Incidentally, Wix adheres to the EU - US and Privacy Shield principles Switzerland - USA, with a view to greater protection and strengthening of the privacy of its users. Some jurisdictions have an obligation to keep and archive information about their residents locally. Wix could also proceed with the collection, processing, storage and use of such information elsewhere, including the United States.
We may keep your information as long as your account is active and for as long as necessary (for example, if we need to keep it for longer under a legal obligation or to protect our interests).
Eatitalia.net keeps, for statistical purposes only, the connection data (i.e. the data recovered from the user's log) for a maximum term of three (3) years.
THE data communicated voluntarily by the user on the website www.eatitalia.net, Eatitalia.net retains such data until they are deleted by the user.
We are committed to protecting your personal information and use various security measures to best protect it. However, since we cannot guarantee absolute protection, we invite the User to pay attention, to set a strong password for their account and to avoid sending sensitive information which, if displayed, could cause serious damage.
7. Transfer of data outside the EU:
The owner could transfer the personal data of the interested party to third parties established in non-EU countries.Where this circumstance were to occur, the owner ensures the adoption of adequate guarantees with the foreign shareholders receiving the data according to the regulatory provisions of Chapter V of the GDPR.
8. Redirect to external websites:
9. How we communicate with users:
We communicate with users via email and other available means. We may also contact the User with messages and service content or related to billing. The User cannot choose not to receive such messages. We can send you messages and promotional content. the User can choose not to receive promotional messages simply by contacting us or unsubscribing.
The welcome and interaction messages that explain how to best use our Services, the new features
The messages regarding the services: they have as their object their availability, security and other matters concerning the operation of ours Services ;
Promotional messages: e-mails that may contain promotional information or commercial offers directly from Eatitalia.net or on behalf of our partners.
In the event that a user no longer wishes to receive such proposals and / or commercial offers, he can unsubscribe using a special active link present in each submission.
We may contact you also to inform you about your account, to solve problems related to your account, to resolve a dispute, to collect commissions or sums due, to probe your views through surveys or questionnaires, to send updates about our company, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements we may have with you. To this end, we may contact you via email, telephone, sms and mail order ria.
If the user is the representative of a company indexed on Eatitalia.net , we can contact him, also by telephone or by e-mail, using the data that have been provided to us, made available to the public or that we have registered for the company. represented by the user.
10. Public Forums and User Content:
You are advised not to post information in public areas on our Services or on your site, if you do not want it to become public.
Cookies have the purpose of speeding up the analysis of Internet traffic, making it easier for Users to access the services offered by Eatitalia.net and provide useful and relevant advertising to visitors.
These technologies are primarily used for stability, security, functionality, performance and advertising purposes. The User can block, exclude or otherwise manage these tracking technologies independently, through the browser settings or other sources, but must keep in mind that this operation can compromise the quality of our services.
There are two types of cookies:
Session cookies (transient): these cookies are deleted when you close your browser and do not collect information from your computer. They usually store information in the form of an identification session. These data are processed anonymously, in a format that does not allow the User to be personally identified, and used for the sole purpose of facilitating the use of some position-based functions of Eatitalia.net. The location services can be activated or deactivated by the User at any time by accessing the settings of their device.
Persistent cookies (stored / permanent): these cookies are stored on your hard drive until they expire (e.g. based on the expiration date set) or until you delete them. These cookies are used to collect identifying information about the user such as online browsing behavior or user preferences for a specific site.
12. Cancellation of registration:
The User can ask receive copies, update, delete or limit the use of your Personal Information stored with us. Just send us an email or fill out our dedicated GDPR form. We will respond to your questions within a reasonable time frame.
The User can also rectify and / or update his Personal Information through the account or site settings. You can delete your Personal Information by deleting your entire account:
Any user of the site Eatitalia.net , has the right to object to the processing of their personal data.
Any registered user or subscriber has a right of direct online access to all personal data collected that concern and have the possibility, at any time, to directly access, from my account, the information transmitted at the time of registration or subscription to rectify it personally.
If a user receives an e-mail or a letter that he does not wish to receive, he has the right to: request not to receive further messages by clicking on the link provided for in the message; or contact Eatitalia.net in the manner described below.
Any user of the site, as well as any subscriber or registered company, who wishes to contact Eatitalia.net in accordance with the rights enshrined in this chapter, for correct, modify or delete any personal information we have about them, it can contact us:
by e-mail by writing to firstname.lastname@example.org;
by ordinary mail sent to the following address: EAT ITALIA by Nicola Sciannimanico - via Siponto, 1 - 70126 BARI - Italy
Eatitalia.net does its best to process requests regarding personal data received within four (4) weeks of receipt.
13. Application of these rules - Attribution from competence:
Eatitalia.net's personal data protection policy illustrated in this document does not extend to sites independent from the Eatitalia.net site that have set up a hypertext link or a search block that leads to the services offered by Eatitalia.net. These rules relating to the protection of personal data do not apply to:
to the partner sites of the Eatitalia.net site that have incorporated one of the services into their site (co-branding);
to the partner sites of the Eatitalia.net site accessible by incorporation into one of the proposed services (co-branded sites);
to the sites of the commercial partners of Eatitalia.net .
Eatitalia.net therefore advises its users to consult the personal data protection policies applied by the various sites mentioned above. In case of serious difficulty or dispute with Eatitalia.net, the parties agree to seek an amicable solution. If it is impossible to reach such a solution, the Court of Bari will have jurisdiction.
The text in Italian will prevail over any translation possibly made of these conditions.
If we make material changes to this notice, we will notify you that it has been updated, so that you know what information we collect, how we use it and under what circumstances we use and / or disclose it.